These Terms of Use govern your access to and use of the Kiofisi website ("Website"). By accessing the Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use.
1. Business Information
Business Name: Kiofisi – İbrahim Güvendikler
Owner: İbrahim Güvendikler
Tax Office: Nilüfer Tax Office
Address:
Ertuğrul Mah. 151. Sok. Turunç Apt. No:4 B, Door No:B
16120 Nilüfer, Bursa, Türkiye
Phone: +90 532 704 66 55
Email: iguvendikler@gmail.com
2. Definitions
"Website" refers to the website accessible through the domain kiofisi.com.
"Buyer," "User," or "Customer" refers to any individual or legal entity who visits, registers on, or purchases products through the Website.
"Seller" refers to Kiofisi.
"Products" refers to all products offered for sale through the Website, including custom-made products, home décor, office accessories, metal products, wooden products, and any other items listed on the Website.
"Services" refers to online shopping services and all related services provided through the Website.
3. General Provisions
3.1.
This Website operates in accordance with the applicable laws and regulations of the Republic of Türkiye governing electronic commerce and consumer protection.
3.2.
By using the Website, the User confirms that they have read, understood, and accepted these Terms of Use, the Privacy Policy, the Cookie Policy, the Distance Sales Agreement, and all other policies published on the Website.
3.3.
Kiofisi reserves the right to modify these Terms of Use at any time without prior notice. Updated terms become effective immediately upon publication on the Website.
4. Membership and Account Security
4.1.
Users must be at least 18 years old to register on the Website.
4.2.
Users agree that all information provided during registration is accurate, complete, and up to date.
4.3.
Users are solely responsible for maintaining the confidentiality of their username and password. Any activities carried out using their account remain their responsibility.
4.4.
Kiofisi reserves the right to suspend or terminate user accounts if unauthorized access or security concerns are suspected.
5. Product Information and Pricing
5.1.
Product images, descriptions, specifications, and prices displayed on the Website are presented as accurately as possible. However, actual colors and finishes may vary depending on monitor settings and natural material characteristics.
5.2.
Unless otherwise stated, all prices are displayed in the currency selected on the Website and include applicable taxes where required by law.
5.3.
Kiofisi reserves the right to modify product prices without prior notice. Price changes do not affect confirmed orders.
5.4.
In the event of pricing errors caused by technical or system issues, Kiofisi reserves the right to cancel the affected order and issue a full refund.
5.5.
Many products offered by Kiofisi are handcrafted or made to order. Minor variations in color, texture, grain, or finish are considered normal characteristics of handmade production and are not regarded as defects.
6. Orders and Payment
6.1.
An order is placed once the customer adds products to the shopping cart, provides shipping and billing information, and successfully completes payment.
6.2.
Accepted payment methods are displayed during checkout and may include credit cards, debit cards, digital wallets, and other supported payment methods.
6.3.
An order confirmation email will be sent after successful payment authorization.
6.4.
Kiofisi reserves the right to cancel or partially fulfill an order if products become unavailable or due to unforeseen circumstances. Any payments made for unavailable items will be refunded.
7. Shipping and Delivery
7.1.
Detailed shipping information is available on the Shipping Policy page.
7.2.
Shipping costs, estimated delivery times, and available shipping methods are calculated during checkout.
7.3.
Estimated delivery times are provided for guidance only. Kiofisi is not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond its reasonable control.
8. Returns and Cancellations
8.1.
For detailed information regarding returns and cancellations, please refer to our Return & Refund Policy.
8.2.
Customers may have the right to withdraw from the purchase within the legally applicable period, subject to applicable consumer protection laws.
8.3.
Custom-made, personalized, engraved, or specially manufactured products cannot be returned or canceled once production has begun, except where required by applicable law or in the event of manufacturing defects.
9. Intellectual Property
9.1.
All content available on the Website, including but not limited to logos, designs, product photographs, illustrations, graphics, text, software, and other materials, is owned by or licensed to Kiofisi and is protected under applicable intellectual property laws.
9.2.
No content from the Website may be copied, reproduced, distributed, modified, or published without prior written permission from Kiofisi.
10. Privacy and Personal Data
10.1.
Personal data collected through the Website is processed in accordance with applicable data protection laws.
10.2.
For detailed information regarding the collection, processing, and protection of personal data, please review our Privacy Policy and Cookie Policy.
11. Limitation of Liability
11.1.
Kiofisi does not guarantee uninterrupted or error-free operation of the Website. The Website may become temporarily unavailable due to maintenance, technical updates, or circumstances beyond our control.
11.2.
Kiofisi shall not be liable for decisions made by users based on information provided on the Website or for damages resulting from improper use of products.
11.3.
Unless otherwise required by law, Kiofisi's liability shall be limited to the value of the purchased products.
12. Force Majeure
12.1.
Events beyond reasonable control, including but not limited to natural disasters, pandemics, war, strikes, governmental actions, technical infrastructure failures, or other unforeseen circumstances, shall be considered force majeure events.
12.2.
In such cases, Kiofisi's obligations may be suspended for the duration of the force majeure event without constituting a breach of these Terms.
13. Governing Law and Dispute Resolution
13.1.
These Terms of Use shall be governed by the laws of the Republic of Türkiye.
13.2.
Any disputes arising from these Terms shall be subject to the jurisdiction of the Bursa Courts and Enforcement Offices, unless mandatory consumer protection laws provide otherwise.
13.3.
Consumers may also submit complaints to the relevant Consumer Arbitration Committees or Consumer Courts in accordance with applicable legislation.
14. Contact Information
If you have any questions regarding these Terms of Use, please contact us:
Kiofisi
Owner: İbrahim Güvendikler
Address:
Ertuğrul Mah. 151. Sok. Turunç Apt. No:4 B, Door No:B
16120 Nilüfer, Bursa, Türkiye
Phone: +90 532 704 66 55
Email: iguvendikler@gmail.com