Personal Data Protection Law (KVKK) Information Text

At Kiofisi, we value your privacy and are committed to protecting your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and other applicable data protection regulations.


1. Data Controller

Your personal data is processed by Kiofisi as the Data Controller.

Business Name: Kiofisi

Owner: İbrahim Güvendikler

Tax Office: Nilüfer Tax Office

Address:
Ertuğrul Mah. 151. Sok. Turunç Apt. No:4 B, Door No:B
16120 Nilüfer, Bursa, Türkiye

Phone: +90 532 704 66 55

Email: iguvendikler@gmail.com

Website: https://kiofisi.com


2. Personal Data We Collect

When you visit our Website, create an account, place an order, or contact us, we may collect the following categories of personal data:

  • Full name

  • Email address

  • Telephone number

  • Shipping and billing addresses

  • Order and purchase information

  • Payment information (excluding full credit or debit card details)

  • IP address

  • Browser and device information

  • Website usage data and analytics

  • Customer support communications


3. Purposes of Processing

We process your personal data for the following purposes:

  • Processing and fulfilling your orders;

  • Delivering products and services;

  • Processing payments and issuing invoices;

  • Providing customer support;

  • Managing returns, refunds, and warranty requests;

  • Improving our Website, products, and services;

  • Detecting fraud and maintaining Website security;

  • Complying with legal and regulatory obligations;

  • Sending marketing communications and promotional offers where you have provided your consent.

Your personal data is processed based on the legal grounds provided under the Turkish Personal Data Protection Law (KVKK), including the performance of a contract, compliance with legal obligations, our legitimate interests, and, where required, your explicit consent.


4. International Data Transfers and Shopify Infrastructure

Our Website is operated using the Shopify e-commerce platform.

Because Shopify's infrastructure and certain service providers operate internationally, your personal data may be transferred to and stored on servers located outside Türkiye, including but not limited to the United States and Canada.

Your personal data may be shared only with parties necessary for providing our services, including:

  • Shopify (e-commerce platform provider);

  • Payment service providers;

  • Shipping and logistics companies;

  • IT infrastructure and software service providers;

  • Analytics and marketing service providers (where applicable);

  • Public authorities where disclosure is required by law.

All transfers are carried out in accordance with applicable legal requirements and appropriate safeguards.


5. Information Security

We implement appropriate administrative, technical, and physical security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction.

While no method of electronic transmission or storage is completely secure, we continuously work to maintain industry-standard security practices to safeguard your information.


6. Your Rights

Subject to applicable law, you have the right to:

  • learn whether your personal data is being processed;

  • request information regarding the processing of your personal data;

  • request correction of inaccurate or incomplete personal data;

  • request deletion or destruction of your personal data where legally applicable;

  • request information regarding transfers of your personal data to third parties or abroad;

  • object to decisions based solely on automated processing where such decisions produce legal effects concerning you;

  • request compensation where you suffer damage due to unlawful processing of your personal data.


7. Contact

If you have any questions regarding this Privacy Notice or wish to exercise your legal rights concerning your personal data, please contact us.

Kiofisi

Owner: İbrahim Güvendikler

Tax Office: Nilüfer Tax Office

Address:
Ertuğrul Mah. 151. Sok. Turunç Apt. No:4 B, Door No:B
16120 Nilüfer, Bursa, Türkiye

Phone: +90 532 704 66 55

Email: iguvendikler@gmail.com

Website: https://kiofisi.com